Unified Communications as a Service (UCaaS)

Our Unified Communications as a service (UCaaS) is the seamless integration of real- time and non-real-time communication services such as voice, presence, chat, data, applications, and other technologies to improve communications and streamline business productivity. Unified Communications decreases the complexity of integrating and coordinating a wide range of communication services by uniting them under a single brand and interface. 

Some of the Features of our UCaaS: Voradian’s UCaaS offering is constantly updating and increasing. Here are just a few of the features:  

  • Click to dial and screen pops
  • Presence
  • Live operator panels
  • Voradian developed 3rd party applications via our API
  • Microsoft Outlook plugin
  • Salesforce.com plugin
  • URL agent
  • Communications client
  • Integration with any 3rd party application or platform using our API
  • And much more.


 As cloud services gain traction, many companies are experiencing the problem of "collaboration sprawl". Information is scattered across multiple cloud services, each performing a very limited function. VORADIAN solves this problem by offering a single unified collaboration environment where teams can meet all their productivity and teamwork needs. It sets itself apart by applying innovative social technologies which shifts emphasis from the traditional "content focused" approach to a "people focused" approach where the onus is on engaging people around information. Bring E-mail, SMS, Chat, Voice, Video, and Social Collaboration into a single place and into a single thread. Use Facebook, Twitter, Instagram, and much more to connect, communicate and collaborate internally and externally with your team, customers, colleagues, vendors, partners and more, privately or publicly on their preferred channel from a single place. Respond to customer feedback and engage prospects on social platforms instantly, switch to voice, text, video, email, and more to further engage and communicate.

One by-product of the "cloud" IT revolution has been a refocusing of software applications towards business objectives. Organizations today want applications which remove the artificial distinctions between communication and collaboration applications, and give employees a single, always-on, always available environment where they can manage all aspects of working together with co-workers, customers and partners. VORADIAN combines the latest in cloud, social, audio, video and mobile technologies to offer innovative Unified Communications Solutions for a variety of business applications and mitigates many business communications challenges with measurable operational cost effectiveness.  


Are you working with software and collaboration solutions that are not vendor agnostic? Does your current solutions limit your ability to have a unified collaboration environment with everyone outside of your enterprise, as it won’t complement your ICT portfolio and competencies? Voradian removes these barriers and allows you to extend and upgrade your current collaboration environment by offering solutions that are in tune with changing market demands. With exciting new mobile, cloud voice, video, data and Unified Communications and Collaboration technologies, we give your business the edge within our VoradianEdge ™ UC Platform. While we own and operate the entire stack ourselves, Voradian UCC solutions are also designed to integrate and work with your current UC environment, whether they are proprietary, or powered by UC solutions from other leading vendors.