BUSINESSEDGE VOICE™ - VORADIAN | Business Telecommunications Service

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BusinessEdge Voice™ Service
Hosted PBX & Digital Business Phone System

BusinessEdge Voice™ combines the power and quality of high definition digital voice and our carrier-grade VoIP service, that's prioritized for high-quality voice delivery with a collection of smart features and functions in an integrated business hosted PBX system. It can deliver high-quality voice, text, and messaging, securely via our privately managed network with enterprise-class reliability, security, and quality-of-service (QoS) to ensure that every communication interaction is delivered perfectly. Set up your business anywhere - at an office building or at home office environment. BusinessEdge Voice™ is an ideal solution for small and medium size business that wants to considerably reduce their communications cost while gaining the capabilities of an enterprise communications system at a fraction of the cost. Ditch the expensive, inflexible, feature and function limited, rapidly depreciating, maintenance and administration intensive on-premise PBX System and sign-up for VORADIAN's advanced hosted PBX and digital voice service that's fully managed by our professional engineers, right down to your device level. It's easy to learn and easy to use, and as simple as plug and play!

How does it work?
BusinessEdge Voice™ is a Hosted PBX and cloud based Digital Phone Service that allows you to combine a single network for phone, data, and application - eliminating the need and cost for two separate networks for phone and data. It also provides advanced business features and functionalities that traditional phone systems and providers are unable to provide.

What’s required?
  1. An IP/SIP Phone (Sold separately)
  2. High-Speed Internet Connection (Keep your current provider or bundle with Voradian Internet)

BusinessEdge Voice™ Features

  • Local/Toll-free Telephone Number (port your existing numbers)
  • Multi-channel multi-line phone system/service
  • 200+ standard, advanced, and optional calling & business features
  • 80+ Standard Calling Features and Functions included
  • Optional integrations (CRM, Productivity Apps, etc.)
  • Optional VORADIAN Web and Mobile UCaaS Application Integration
  • 1-100 Extensions/ Users
  • Up to 2 Concurrent Calls per Extension
  • Up to 2 Line Display (Put one call on hold and make/take calls on the other)*
  • Standard User Voicemail Box
  • Up to 2 Information Messaging Boxes - Route Callers to one-way announcements/messaging such as directions, office hours, or special announcements
  • Standard Mobile App for office on the go - Make outbound calls and receive transferred/forwarded incoming calls on your extension, place calls on hold with music, transfer calls to other extensions, voicemail, or even to external phone numbers.
  • Auto Attendant/ Virtual Receptionist - Automatically answers incoming calls and offers options to route the call. (Press 1 for sales, Press 2 for support, etc.)
  • Business hours, After hours, and Holiday hours Scheduling
  • Professionally recorded greetings for business hours, after hours, and holiday schedule auto attendant, and info messaging boxes (Included Free)
  • Caller Selected Call Routing and Automated Call Handling & Distribution
  • Live or Automated Answering of Incoming Calls - Toggle between live and automated answering with user defined rules. Especially when live answering is busy, set the system to answer incoming calls with Virtual Receptionist and offer routing options.
  • FCC compliant E-911 Services included for company location
  • Company-wide Default Music on Hold
  • Company-wide Custom Music & Messaging (optional) on Hold
  • Department specific Custom Music & Messaging (optional) on Hold
  • Extension specific Custom Music & Messaging (optional) on Hold
  • Line Sharing
  • Group Sharing
  • Hunt Group/ Ring All Group/ Ring Segmented Group
  • Intercom-to-Intercom Paging (individually page desk phones)
  • Dynamic Call Parking and pick up from any extension with System generated Park Orbit
  • Directed Call Parking and pickup from any extension with user generated Park Orbit
  • One Touch Call Parking with Ringback and pick up from any extension with programmed Park Orbit
  • Music-on-hold for Parked Calls (Custom Music & Messaging optional)
  • Three-way calling
  • Automatic Line Selection
  • Unlimited calling capabilities
  • Unlimited local and long distance calling (standard use apply)
  • And much more


[E-911 services: Voradian E-911 Emergency Service fully complies with Federal Law (Kari's Law and Ray Baum's Act) Mandate for businesses operating Multi-Line Telephone Service in the United States. Most jurisdictions will require E-911 calling capabilities from your business location, per Local or State Law. Voradian E-911 calling feature connects your emergency 911 calls to the local PSAP (Public Safety Access Point) for Police, Fire and EMS emergency assistance requests. Available at $3.00/ month (per customer account - not per extension) + local government fees and charges, and includes all extensions/users at a single location} See E-911 Services & Policy.
* requires multi-line display desktop phone
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